What Our Customers Say

MJ Provenza

2 years ago

This was an excellent furniture buying experience. Jeff and Steve asked all of the right questions to properly determine our furniture needs. They displayed total professionalism throughout. There was no "sales push". They were more interested in taking care of us rather than just making a sale. Delivery was well done and very accommodating. We could not be happier with the furniture and the overall experience of purchasing from Leather by Design.

Linda Copeman

2 years ago

Just purchased a sectional and Jessica my sales rep was very helpful in helping me find everything I wanted in a leather sectional. I highly recommend Leather By Design. Thank You, Linda

Wendy B

2 years ago

The customer service goes above and beyond. A special thank you to Steve for your kindness and helping us out until our new furniture arrives.

Krista Hoff

2 years ago

I purchased a chair a few years ago and recently had a slight issue with it. I called and Steve & Jeremy came out the same day to replace a part and the chair is like new again! They took great care to make sure our carpet stayed clean while they made the repair. I would highly recommend purchasing furniture from Leather by Design!

nancy nichols

2 years ago

Last weekend I walked into Leather by Design and was promptly greeted by Jessica. I had no immediate plans to purchase anything, however, I did purchase two stressless chairs. Jessica was so kind and easy to work with. Then delivery, another over the top service and kindness. Plus they took the ‘old’ furniture to donate. I received a full review of the various options these chairs have. This is without a doubt the best shopping experience I have ever had.

Lynn Francis

2 years ago

We are in love with our furniture. It is so comfortable and the leather feels luxurious on the skin. Doing business with Steve and Jessica was a great experience. They are professional-answer all your questions-and a pleasure to work with. Our initial meeting was with Steve and after 10 minutes with him I knew I would be a customer for life. Steve knew exactly the style of chair that would work the best for my hubby with his body type. Leather by Design is your one stop furniture store if you are in the market. Thank you Steve and Jessica 💕

John

2 years ago

Late last year, I stopped by Leather by Design [LBD] just to check out Stressless chairs and sofas [I have a very bad lower back]. Jessica is awesome - very knowledgeable and helpful but without the usual hard sell attitude. This March [2024] my wife and I stopped by, again try Stressless. We decided a sofa was just right for us. We are from out of state but that did not make any difference to Jessica; she was as helpful as ever and we learned a lot about options and choices. We are very glad we visited LBD great selection and very nice staff.

Alissa Waller

1 year ago

During our move to St. Augustine, our Stressless couch had been separated into pieces and was no longer functional. Steve graciously come to our rescue and expertly reassembled our couch, restoring it back to it's original state of function. He is very knowledgeable on the brand and he educated us on our other Stressless pieces. We got a lot of great information that we had not been aware of. Steve is very professional, courteous, and kind, as is the staff at Leather by Design. Great follow up and communication. We would highly recommend Steve and their team for any furniture needs and Stressless products have been very helpful for keeping our backs feeling good.

Sean Sundstrom

1 year ago

My wife and I had the pleasure of meeting both Jess and Steve a few days ago. We were looking for a new couch for our house in Connecticut. While they could not place an order for us because of delivery restrictions, they spent a tremendous amount of time explaining their various products and helped us reach a decision which we will implement when we get home. We could not have met nicer people who were generous with both their time and advice. We highly recommend them and their store and will come back to visit when we get a place in Florida! Thank you again.

Joyce Brandt

1 year ago

Wanted to reach out and comment on my wonderful experience with Steve at Leather Design. After purchasing 2 power recliners in 7/10/21 we had trouble with the power mechanism just going up when no one pushed the power button. I talked to Steve and he helped me with the solution even offering to come to our home to install a new power source. Since the chairs were way out of warranty he still offered to come to our home to install the new switch, I couldn’t believe he would offer such service at no cost. However he guided us through the process and we installed the new switch ( at 77 such things are sometimes complicated.) We are so thankful for his true customer care attitude. Thanks again Steve Sincerely Joyce Brandt

Diane Gonzales

1 year ago

Had a greet experience buying furniture here. Jessica was a pleasure to work with and Steve and crew did a great job on delivery. Steve also gave us great advice on how to keep the leather in good shape. Thank you Jessica & Steve for a great experience!

Simmie Stewart

7 months ago

Want to give a huge shoutout and 2 thumbs up to Steve. We purchased a couch a few years ago and had a problem with one of the wiring harnesses. I called Steve and we did some trouble shooting over the phone and added some photos on text. He determined that it was one of wiring harnesses. He sent us one and I installed it with his assistance. Great customer service. Will purchase furniture from him again